Customer Service Assistant and Staff Coordinator jobs for Bandia

bindia.dk physically located in Copenhagen, Denmark, a restaurant and takeaway chain, well-known and well-established for the past 18 years...

Customer Service Assistant and Staff Coordinator for Bandia

Job Details

Job Type: Full Time

Salary: Rs.400.00 – Rs.1,000.00 per hour

Application Last Date: 08/12/2022

Job Type Full Time


Full Job Description

Company Information

bindia.dk physically located in Copenhagen, Denmark, a restaurant and takeaway chain, well-known and well-established for the past 18 years.

The owner is from Lahore who spent most of his life in Copenhagen, Denmark.

We have an outsourced office in Lahore (pk office) and an office in Copenhagen Denmark (dk office)

Please send CV to office @ bindia.dk.

Agreement and stability

We will sign a long-term contract.

Review twice a year for better pay.

Ease of work

The benefit of sitting with a web development team.

Prepare for western style of HR and customer service.

We continue to build a system that makes work documented, structured and easy.

Work (relating to staff, customers and suppliers)

Customer complaints/queries (mail communication, chat and calls)

Staff communication (daily work situations/errors)

Staff scheduling

Organizing job interviews, trainings, feedbacks and controls

Communication with suppliers and business partners (emails and calls)

Writing/editing staff training programs

Checking staff attendance

Archiving and organizing work routines

Company policies and Designing procedures

Responding to customer reviews

Writing content for bindia.dk

Skills are required

Excellent written and spoken English IELTS 7.0 / English newspaper columnist

Excellent communication and expression skills.

Detail orientation and explanation skills.

Organized and organized production.

what counts

Excellent drafting and communication

Content writing experience

Studied in good institutions.

Level of availability to the company

Nature of leadership to solve problems

Detail-oriented mind

Organized and organized mind

Discipline and punctuality

Responsible nature

God-given wisdom has given

Happy to take on new challenges

Focused mind

Taking pride in your work

Independent and thoughtful

International customer service experience

no go (restrictions)


Smoking (Smoking does not apply)

Private calls / chat

Using phone during work

Private meetings during work and even during breaks.

Loose talk

Being rude

Irresponsible and careless behavior

No work from home.

It is necessary.

Constant availability on WhatsApp (SIM data must be outside working hours).

OFFICE TIMING DISCIPLINE

Workplace ethics are also mentioned in Bandia's policy.

Working hours

We promise the least. 40 to 50 hours per week = 200 hours per month A minute

6 day work week.

Bandia bracket will assign 8 hours shift from 12.00 to 02.00.

Workplace

71-A Street 4, Block A, Faisal Town, Lahore, Punjab

Salary and benefits

We pay hourly.

After training Rs.400 -1000 per hour (80 to 200 K per month or according to skill)

Training period (Minimum 100 hours – Maximum 200 hours)

Training period wages (of initial salary 50%)

Free lunch and refreshments

Generous bonus

Medical insurance

Pay structure

Bandia's vision is to promote you to a management position:

Step 1 > Training (@ 50% minimum rate)

Step 2 > Customer Service

Stage 3 > Customer Service + Staff Handling

Stage 4 > Customer Service + Staff Handling + Financial Work

Stage 5 > Customer Service + Staff Handling + Financial Work + Administrative Work

Increases, bonuses and opportunities are based.

Error free work

Level of responsibility

Organized work

Output

Seniority

Speed ​​of completion

Good relationship with DK office

Partner with us by setting up an outsourcing business. 75. We will

arrange and subsidize English learning and communication courses for you.

Employment Procedures and Job Security

Whatsapp video interview with owner (approx 10 mins)

English written test through WhatsApp (approx 20 mins)

4PM-12PM to meet your future colleagues and go through the work routine. A two-hour physical visit in between.

ENGAGEMENT AND TRAINING

Terms and conditions for training and onboarding are clearly mentioned in Bandia's policy
Guarantee by the employee: Stamp paper agreement and signed bank check equal to the salary amount for the notice period.

Guarantee by employer: A stamp paper agreement in favor of the employees equal to the salary for the notice period.

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